Why Choose Us? Discover the FuzWeb Difference!

Why Choose FuzWeb?

  1. 1 25 years of e-commerce experience.
    Our founder has been selling online since 1996. FuzWeb LP was incorporated in Canada in 2015 and remains 100 % Canadian-owned.
  2. 2 Registered trademarks you can verify.
    “FuzWeb” is a registered trademark in the EU, UK, USA, Australia and China; Canadian registration is pending. Every filing is publicly searchable.
  3. 3 Bank-grade checkout security.
    All card payments use the latest 3-D Secure 2.0 protocol—the same standard you already trust at Amazon, Target or Best Buy.
  4. 4 North-American customer care, in plain English.
    Call or email Monday-Friday. A real human answers within one business day from our toll-free U.S./Canada line.
  5. 5 Quality-controlled dropshipping.
    We source only from ISO-certified optical labs and frame vendors. Every order is inspected for accuracy, finish and prescription match before it leaves the lab—no warehouse pass-through.
  6. 6 Demo lenses included, real lenses optional.
    Every frame ships with clear MR-3 plastic demo lenses. If you add prescription lenses during checkout, you’ll see only the options that fit that exact frame—coatings and price are shown before you pay. Want the full tech sheet? A “learn more” link opens the complete lens page in a new tab.
  7. 7 All-in pricing since July 2021.
    The total you see is the total you pay. We pre-calculate and prepay customs, duty and local sales tax for the U.S., Canada, EU, UK and Australia.
  8. 8 Door-to-door tracking.
    You receive an automatic tracking link the moment the courier collects your package. If a scan is missed, we follow up within 24 h.
  9. 9 Problem-first guarantee.
    Rx wrong? Frame not as described? We remake, replace or refund—whichever fixes it fastest. Return labels are free in North America; international cases are handled case-by-case.
  10. 10 FSA & insurance-ready receipts.
    Need to file for reimbursement? Let us know at checkout and we’ll email you an itemized receipt in FSA format—accepted by HSA, HRA and most major vision insurers (VSP, EyeMed, Spectera, Davis, etc.).

Shop easy—no store front, no middle-men, just reliable labs and a support team that answers the phone.