Updated October 27th, 2025

Your Delivery Guide

Below you’ll find everything you need to know about receiving your FuzWeb order—explained plainly, so there are no surprises. Price includes all customs duties, tariffs, and shipping—no additional charges on delivery.

1. How we keep you posted

As soon as your parcel leaves our warehouse we email you a live tracking link. New privacy rules prevent us from sending tracking details by SMS, so please add info@fuzweb.com to your safe-sender list.

2. What happens before shipping

• Ready-to-wear frames: 1–3 business days
• Custom lenses (prescription over ±2.50, photochromic, progressive, blue-light filter, glitter edges): up to 15 extra days
• Orders placed after 5 pm, on weekends or public holidays begin processing the next working day

3. Speed you can expect after we ship

Delivery window (business days)	Countries & territories
7-21	United States (48 mainland), United Kingdom, France, Spain, Germany, Italy, Netherlands, Belgium
24-40	Alaska, Hawaii, Puerto Rico
12-24	Australia, Austria, Denmark, Croatia, Hong Kong, Ireland, Israel, Japan, Lithuania, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Korea, Sweden, Switzerland, Thailand, Taiwan, Turkey, United Arab Emirates
14-21	Canada, Chile, Luxembourg, Russia
14-27	Sri Lanka
14-30	Brazil
21-27	Belarus, Cambodia, Malaysia, Mexico, New Zealand, Oman
21-40	Albania, Bahrain, Czech Republic, Iceland, Kazakhstan
21-30	Hungary, Indonesia, Kyrgyzstan, Morocco, Slovakia, Slovenia
24-30	Estonia, Finland, Greece, Latvia, Malta, Nigeria, Romania, Uganda, Vietnam
21-45	Bulgaria, Moldova, Myanmar, Pakistan, Peru, Qatar, Serbia, Tanzania, Tunisia
30-40	Georgia, Maldives, Mauritius
30-45	Gibraltar, Greenland, Montenegro

Occasionally a tracking number changes as parcels move between carriers; we always email the newest link.

We may update these windows at any time.

Need a hand?

Drop us a line at info@fuzweb.com – we’re happy to help.